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  • Can I talk to a live agent instead of receiving an automated reply?

    Absolutely! Whether using WhatsApp Business or your provider's app, you can manage conversations, pause auto-replies, send templates, and transfer chats to team members. 

  • What does the subscription cost?

    To keep our pricing flexible for everyone, subscription costs depend on your monthly user count or package type. For full details, check out our plans [here]

     

  • What are the benefits of automated replies for my business?

    ✔ Professional Customer Experience – Deliver prompt, consistent, and efficient service.
    ✔ Time & Effort Savings – Reduce manual workload and focus on high-priority tasks.
    ✔ Customer Retention – Store client data and maintain engagement effortlessly.
    ✔ Smart Marketing – Promote products/services effectively through targeted responses.
    ✔ Unified Communication – Manage all interactions from one platform, eliminating the need for multiple numbers/devices.

  • Can I still use WhatsApp normally after enabling auto-reply

    Yes indeed! You'll receive messages both on your WhatsApp Business app and on the auto-reply management platform, where you can also handle team coordination.

     

  • Are there any other requirements?

    Yes, to connect auto-reply with your communication channels, your Meta account needs to be verified – and we'll help you do exactly that.

  • Can I modify the auto-reply messages later?

    Yes! Our platform will train you to add and customize auto-replies. Plus, we include 2 free hours monthly during your subscription where our team will handle these updates for you.

  • What makes Botly stand out from the rest?

    ✅ Customer-first approach – Your satisfaction is our priority
    ✅ Budget-friendly – Premium service at symbolic market rates
    ✅ Unique features – Exclusive tools for superior performance

  • What's the service activation time?

    The activation time for auto-reply service depends on your subscription type and specific requirements, ranging from 1 to 10 business days for complex customizations.